Privacy policy.

Privacy Policy & Digital Communications Consent Agreement 2025

Pediatric Endocrinology of North Texas (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website and interact with our services.

We collect the following types of information:

Personal Information: Name, email address, phone number, and other details you provide when signing up for our services or contacting us. Health-Related Information: Any data you voluntarily provide related to your medical care, including appointment details, treatment updates, and insurance details. Automated Data Collection: IP address, browser type, device information, and usage data collected through cookies and similar tracking technologies.

Communication Preferences: SMS, email, and phone call preferences based on your opt-in selections.

Your information is used to: Provide and improve our services. We may communicate with you regarding: Appointment scheduling and reminders, Preventative care, test results, and treatment recommendations, Billing notifications and outstanding balances, Other important healthcare-related notifications, Ensure compliance with legal and regulatory requirements.

3. How We Share Your Information

We do not sell or share your SMS consent with third parties for marketing purposes. Your information may be shared with service providers that help us operate our website and services. We may disclose your information if required by law or necessary to protect our legal rights.

4. Consent to Call & Digital Communications

By providing your phone number and email, you consent to receive communications from Pediatric Endocrinology of North Texas, including: Automated Calls & Emails, Notifications regarding preventative care, test results, treatment recommendations, billing, and other healthcare-related information.

Text Messaging Consent:

By opting in, you agree to receive SMS messages regarding appointment reminders, healthcare updates, and account notifications. Message Frequency & Costs: Message frequency may vary. Standard message and data rates may apply. Opt-In Process: You may opt-in by informing your provider’s staff or updating your preferences in the Patient Portal under "My Profile.” Opt-Out & Assistance: To stop receiving text messages, text STOP at any time. For assistance, text HELP or visit pentonline.com/contact.

5. Your Privacy Choices

You can update your communication preferences or opt out at any time. You may request access, correction, or deletion of your data by contacting us at the information listed on pentonline.com/contact.

6. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated date.